Businesses that invest in staff training recognise that people are their most valuable asset.
Improving language and communication skills in employees not only brings the benefits of raising staff morale, motivation and workforce retention, but also crucially provides people with the skills needed to do their jobs to the best of their ability.
Here are some of the courses that Confident English has developed over the years in response to client requests:
Workplace English Group Sessions
Familiarising staff with workplace vocabulary, improving listening comprehension and a special emphasis on increasing confidence in spoken communication skills.
- groups of up to 10
- 1.5 hours training per week
- 12 weeks
Example course content:
- communicating with guests/clients
- improving listening skills
- giving instructions
- dealing with problems
- taking the initiative
- feeding back
- being part of a team
- form filling and paperwork
Individual Sessions
Particularly useful for employees who just need to brush up on certain skills such as tone and choice of words when communicating, pronunciation or grammatical accuracy.
- one to one bespoke tuition (can be delivered in person or online)
- individual learning plan tailored to needs
- 4-6 weeks of tuition with option to extend
Example course content:
- confidence in communication
- pronunciation
- email accuracy
- raising awareness of the effects of communication style, tone and choice of words
Business English for Managers
Courses to equip managers with vocabulary and structures for topics such as ‘English for Motivating a Team’, ‘Giving Presentations’, ‘Handling conflict’ and more.
- taught in small groups of up to 5 or larger groups of up to 10
- 4/6 weeks
- 1.5 hours of tuition per week
Example course content:
- motivating a team
- managing meetings
- giving presentations
- writing emails
- talking finance
- negotiations
- disciplinaries
- handling conflict
Induction English Workshop
A confident start for new employees. Helping new starters engage with the company, their role and each other through simple language learning strategies and confidence building activities.
- groups up to 10
- 1 hour (included as part of induction process)
- option to book a follow up session if needed
Example course content:
- asking for help
- checking understanding
- engaging with guests/clients
- getting to know each other
- help with paperwork
If you think your business could benefit from one or more of our workplace training packages, please contact us at info@confidentenglish.co.uk
You can read testimonials from business clients on our business testimonials page.